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Shipping Information

Chimineas are not easy to ship, but we do it everyday!  Please note that these are large items and shipments are oversized, shipping cost are based on distance, weight and dimensions.

All of our items ship from our warehouse location in Foscoe, North Carolina.  Therefore, shipping costs increase the farther away your destination is from our warehouse location.

Candle Chimineas, Pottery, & Accessories

These items are shipped via United Parcel Service (UPS).  Shipping rates vary according to the shipping destination zip code.  Shipments to Air/Army Post Offices (APOs) must fall within United States Postal Service (USPS) guidelines for weight and size (please consult www.usps.com for details).   Only medium chimineas can be shipped based on USPS size guidelines.  To ship to an APO, please contact us for a postal service rate.  Contact Form

We do not ship internationally

Chimineas

Chimineas are only shipped within the 48 continental United States; we do not ship chimineas to Hawaii or Alaska.

Domestic UPS Shipments (Medium Chimineas)

Medium chimineas are shipped via UPS ground oversize.

Domestic Freight Shipments (Large Chimineas)

Contact us if you would like us to run additional quotes. Especially if you are in New York or on the West Coast.  Contact Form.

Large chimineas must be carefully packed, palletized, and shipped by truck via a freight carrier.  We receive discounted shipping rates with several carriers and do our best to provide the lowest rates possible.  We will give you an accurate shipping quote based upon your shipping destination zip code upon ordering.  Some areas such as islands and large cities (ex. Martha’s Vineyard & Manhattan) are slightly higher.

The on-line shipping quote from R&L Carriers assumes residential delivery. Residential delivery is slightly higher, this is the freight company’s charge for scheduling an appointment and delivering to a home, not ours.  Shipping cost to a business or terminal is the less expensive option; however, the difference is usually only $30, most people go with home delivery.  Someone must be home to sign for delivery.

Please be advised that the quoted shipping cost is to the curbside (e.g. the front of building or loading area).  Extra services, such as inside delivery (bringing the package into the building) or lift gate service, are subject to extra charges by the freight company.  If you request and sign for extra services that are added to the freight bill, you will be responsible for them.  Always consult the driver to determine if a service has an additional charge.

Depending upon size, two chimineas can be shipped to the same address on the same pallet.  This cost may be only slightly higher than shipping only one chiminea.  Have a friend order one and split the shipping!

NOTE:  Additional services ordered by the customer will be billed to the customer.  Additional services include inside delivery, lift gate delivery, set up etc.

International Air Shipments: No longer available for chimineas.

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